How To
9 Collaboration Tools for Virtual Assistants
The virtual assistant industry has its ups and downs. Obviously, you have flexible hours, the autonomy of work, and no daily commute. However, collaborative work can be a struggle. Virtual assistants predominately work in solidarity, and the work assigned can very often be completed alone. That being said, communicating with teammates and bosses plays a…
Read MoreHow to be a Leader in Virtual Relationships with Your Team
The world we now live in is no longer limited to the space around us, but has now evolved to a broader reach to people all around the globe whom we may never physically meet, yet, must inevitably have dealings with. Networking no longer has to be restricted to our physical space, we can now…
Read MoreWebsite Cookies: Me want cookies!
Website Cookies: So we’ve just about got everyone up to date with ICO’s GDPR guidance… and along comes an update on their cookie guidance. (I’ll admit – I grimaced!). https://ico.org.uk/about-the-ico/news-and-events/news-and-blogs/2019/07/blog-cookies-what-does-good-look-like/ Not least because we had to make some changes to our own cookie notices! Effectively the new cookie rules are: People visiting your website have…
Read MoreOffering Call Answering as a VA
Call answering – how do I charge for it? We get asked about answering calls on behalf of clients often enough that we started copying and pasting the answers from old call answering threads… So we thought we’d do a blog post on it instead! The first thing I’ll say about answering phones: You cannot…
Read MoreTackling Late Payments
The Small Business Commissioner, Paul Uppal, has been tasked with tackling late payments for small businesses… We all know the pain of juggling cashflow because a client has been late to pay. The knock on effect means you can’t pay your own suppliers – or maybe it means you are late paying household bills? Getting…
Read MoreLinkedIn Profile Success
LinkedIn is the most effective social media platform for marketing virtual assistant businesses*. So beyond connecting with everyone you’ve ever worked with, how do you attract more business? LinkedIn Profile Success Tips Well, your profile will pop up when someone searches for specific phrases. How do you make sure that you are using the right…
Read MorePrice increase letters
Over the years we’ve been asked for examples of price increase letters – each VA business is different and you will know your clients best, but here’s a few ideas about how you can increase your virtual assistant rates without alienating the clients. Why raise your virtual assistant rates? Firstly, remember that your clients will…
Read MoreVirtual Assistant Rates: Should I lower my VA charges?
It’s the eternal battle… Income vs High Rates. If you have carefully crafted your virtual assistant rates to reflect your experience, your costs, the quality of your work and your ability to continue in business, can you afford to work for less? Should you work for less? (Still struggling with calculating your rate? Check out…
Read MoreVirtual Assistant Scam
Every virtual assistant’s nightmare – a con artist for a client, stiffing you on payment or (worse) ripping you off by emptying your bank account! Some of these virtual assistant scams have been around for years, some are more modern – as Emma’s story below shows. Emma’s Case Study: Don’t get hit by frauds &…
Read MoreExpand Your Virtual Assistant Team
About Caroline Caroline has been a Virtual Assistant (VA) since 2004 in her business, Virtually Sorted. With a background in music and advertising, she worked in the creative industries for over 10 years, both in London and Glasgow. Trying to avoid wearing a suit every day, Caroline switched into entrepreneur mode and has never looked…
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