Clients

Virtual Assistant Scam

Every virtual assistant’s nightmare – a con artist for a client, stiffing you on payment or (worse) ripping you off by emptying your bank account! Some of these virtual assistant scams have been around for years, some are more modern – as Emma’s story below shows. Emma’s Case Study:  Don’t get hit by frauds &…

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CALL HANDLING – WHAT’S IT ALL ABOUT?

Catch Your Calls - CDM Call Handling

  What is it? Simply put, call handling is a service which allows you, and/or your client, to outsource their phone answering to a specialist provider. What’s the difference between call handling and call answering? Call answering is a simple message-taking service which answers the call, takes a name and number, and passes these details…

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Converting to virtual

One of my core VA beliefs is that people won’t work with us unless it is to their advantage.  However, faced with having to take a risk trusting someone they can’t see with their business, possibly learn new software, and not being able to micromanage you, sometimes it is a step too far… They want…

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Timesheets

One of our members Debbie Condon agreed to share her clever timesheet with
tracks how long you spend on each project

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Virtual Assistants and Law Firms

We are in the midst of a technological revolution and suddenly everyone has access to the newest and latest technology. School children have smart phones with more computing power than the computers that put the first rocket on the moon. Despite this abundance of new technology there is still a lack of acceptance by some…

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Dealing with a difficult colleague

Unfortunately, we all have to deal with difficult people at work at one point or another. Learning how to deal with a co-worker who tests your patience will provide valuable lessons that take your professional and personal life to the next level. You will acquire the skills to cope with challenging situations and demanding people, which will, over time, allow you to simply brush it off and rise above.

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