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5 things VA clients need to know

Insider tricks for getting the best out of your virtual assistant 5 things VA clients need to know: We’ve seen those insider tips from Cabin Crew and Dentists… Little tips and tricks to make sure you get the very best service.  Virtual Assistants are no different, there are a few small things you can do…

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How To Work With A Virtual Assistant

We often get asked by clients to guide them through the process of hiring a virtual assistant. What questions to ask your virtual assistant; how much they should pay; what checks to make; what they should expect. A lot of these questions are obvious to us, because we hire VAs all the time… But to…

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Every virtual assistant’s nightmare – a con artist for a client, stiffing you on payment or (worse) ripping you off by emptying your bank account! Some of these virtual assistant scams have been around for years, some are more modern – as Emma’s story below shows. Emma’s Case Study:  Don’t get hit by frauds &…

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Catch Your Calls - CDM Call Handling

  What is it? Simply put, call handling is a service which allows you, and/or your client, to outsource their phone answering to a specialist provider. What’s the difference between call handling and call answering? Call answering is a simple message-taking service which answers the call, takes a name and number, and passes these details…

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One of my core VA beliefs is that people won’t work with us unless it is to their advantage.  However, faced with having to take a risk trusting someone they can’t see with their business, possibly learn new software, and not being able to micromanage you, sometimes it is a step too far… They want…

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