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How To Work With A Virtual Assistant

We often get asked by clients to guide them through the process of hiring a virtual assistant. What questions to ask your virtual assistant; how much they should pay; what checks to make; what they should expect. A lot of these questions are obvious to us, because we hire VAs all the time… But to…

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Every virtual assistant’s nightmare – a con artist for a client, stiffing you on payment or (worse) ripping you off by emptying your bank account! Some of these virtual assistant scams have been around for years, some are more modern – as Emma’s story below shows. Emma’s Case Study:  Don’t get hit by frauds &…

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Catch Your Calls - CDM Call Handling

  What is it? Simply put, call handling is a service which allows you, and/or your client, to outsource their phone answering to a specialist provider. What’s the difference between call handling and call answering? Call answering is a simple message-taking service which answers the call, takes a name and number, and passes these details…

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One of my core VA beliefs is that people won’t work with us unless it is to their advantage.  However, faced with having to take a risk trusting someone they can’t see with their business, possibly learn new software, and not being able to micromanage you, sometimes it is a step too far… They want…

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We are in the midst of a technological revolution and suddenly everyone has access to the newest and latest technology. School children have smart phones with more computing power than the computers that put the first rocket on the moon. Despite this abundance of new technology there is still a lack of acceptance by some…

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