How To

Website Cookies: Me want cookies!

website cookies

Website Cookies: So we’ve just about got everyone up to date with ICO’s GDPR guidance… and along comes an update on their cookie guidance.  (I’ll admit – I grimaced!). https://ico.org.uk/about-the-ico/news-and-events/news-and-blogs/2019/07/blog-cookies-what-does-good-look-like/ Not least because we had to make some changes to our own cookie notices! Effectively the new cookie rules are: People visiting your website have…

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Offering Call Answering as a VA

call answering as a virtual assistant

Call answering – how do I charge for it? We get asked about answering calls on behalf of clients often enough that we started copying and pasting the answers from old call answering threads… So we thought we’d do a blog post on it instead! The first thing I’ll say about answering phones: You cannot…

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Tackling Late Payments

Late payments

The Small Business Commissioner, Paul Uppal, has been tasked with tackling late payments for small businesses… We all know the pain of juggling cashflow because a client has been late to pay.  The knock on effect means you can’t pay your own suppliers – or maybe it means you are late paying household bills? Getting…

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LinkedIn Profile Success

LinkedIn is the most effective social media platform for marketing virtual assistant businesses*. So beyond connecting with everyone you’ve ever worked with, how do you attract more business? LinkedIn Profile Success Tips Well, your profile will pop up when someone searches for specific phrases. How do you make sure that you are using the right…

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Price increase letters

Virtual Assistant Pricing

Over the years we’ve been asked for examples of price increase letters – each VA business is different and you will know your clients best, but here’s a few ideas about how you can increase your virtual assistant rates without alienating the clients. Why raise your virtual assistant rates? Firstly, remember that your clients will…

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Virtual Assistant Rates: Should I lower my VA charges?

Virtual Assistant Pricing

It’s the eternal battle… Income vs High Rates.  If you have carefully crafted your virtual assistant rates to reflect your experience, your costs, the quality of your work and your ability to continue in business, can you afford to work for less?  Should you work for less?  (Still struggling with calculating your rate?  Check out…

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Virtual Assistant Scam

Every virtual assistant’s nightmare – a con artist for a client, stiffing you on payment or (worse) ripping you off by emptying your bank account! Some of these virtual assistant scams have been around for years, some are more modern – as Emma’s story below shows. Emma’s Case Study:  Don’t get hit by frauds &…

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Expand Your Virtual Assistant Team

Expand Your Virtual Assistant Team

About Caroline Caroline has been a Virtual Assistant (VA) since 2004 in her business, Virtually Sorted. With a background in music and advertising, she worked in the creative industries for over 10 years, both in London and Glasgow. Trying to avoid wearing a suit every day, Caroline switched into entrepreneur mode and has never looked…

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Optimise Your Invoicing With Invoice Cheat Sheets

Late payments are a common problem for many businesses in the UK. This problem causes cash-flow problems for those businesses affected and costs the economy billions of pounds a year. In addition to the financial cost, a lot of time is wasted by businesses chasing unpaid invoices. One of the solutions proposed by Sage in…

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