Virtual Assistant industry standards
The Approved Virtual Assistant Scheme – VA Standards
SVA came into existence in 2005 to: Promote best practice in the virtual assistant industry; create industry wide VA standards; and Help UK VAs find clients. As part of this we run a FREE listing for all VAs who abide by the following rules. More information on how to comply can be found on the…
Read MoreChoose the best virtual assistant course
Virtual Assistant Training – what to look for If you’re a newbie VA, one of the first things you’ll look at is finding the best virtual assistant course or some virtual assistant training. I am probably going to get very nasty emails about this post – I know there are going to be good friends…
Read MoreBeing a Mumpreneur Virtual Assistant
Generally I don’t talk much about being a mumpreneur virtual assistant – mostly because “mumpreneur” makes me cringe, but also because there’s really no reason why any of my clients need to know that I have kids. It has zero effect on the service. I have 2 kids – the youngest has just started school…
Read MoreIntroducing: SVA Virtual Assistants CIC
For years, I’ve run SVA as a sideline to my own VA business… I don’t charge for the time I spend on it, it saves fees in terms of different bank accounts/accountants/CRMs etc. However it’s become clear that in order to access some of the funding we’re entitled to, we need a more formal basis.…
Read MoreWebsite Cookies: Me want cookies!
Website Cookies: So we’ve just about got everyone up to date with ICO’s GDPR guidance… and along comes an update on their cookie guidance. (I’ll admit – I grimaced!). https://ico.org.uk/about-the-ico/news-and-events/news-and-blogs/2019/07/blog-cookies-what-does-good-look-like/ Not least because we had to make some changes to our own cookie notices! Effectively the new cookie rules are: People visiting your website have…
Read MoreAnti Money Laundering Regulations for Virtual Assistants
If you offer bookkeeping or accountancy services, you should be registered for Anti Money Laundering Regulations. Over the course of the last 18 months or so we’ve been working closely with VAProMag and HMRC to achieve two aims for the VA industry: Clarity surrounding who needs to register – including consistent advice when people call…
Read MoreVirtual Assistant Insurance
Virtual Assistant Insurance Over the years we’ve done a variety of articles on why virtual assistant insurance is needed: Virtual Assistant Insurance Claims – what can go wrong? VA Nightmares Policy Bee – our recommended insurer And we included professional indemnity insurance in our VA Standards for Approved VAs who appear on our FIND A…
Read MoreVirtual Assistant Training Standards
At the UK Virtual Assistant Conference this year, I shared with you the rising numbers of complaints which I’ve had about Virtual Assistant Courses or start up training. In the background over the past year or so, I’ve been working with industry leaders to discuss this issue. Why are virtual assistant training standards needed? It…
Read MoreVirtual assistant training scams
From the 2019 Virtual Assistant Conference – Caroline’s session “Skill or Scam” showing how virtual assistant training scams are on the rise and how you can help stop them. I’m very aware “virtual assistant training scams” isn’t the most positive title! However the objective is to point out how important collaboration is to the UK…
Read MoreVirtual Assistant Terms & Conditions
How to create profitable ethical business relationships using clear terms of trade WEBINAR: Weds 30 Nov @ 8pm Register now It is easy to think of terms of trade as a ‘compliance’ issue. Something you spent as little time on as you can (and as little money) and then get on with your work. Do…
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