Virtual Assistant Industry

Website Cookies: Me want cookies!

website cookies

Website Cookies: So we’ve just about got everyone up to date with ICO’s GDPR guidance… and along comes an update on their cookie guidance.  (I’ll admit – I grimaced!). https://ico.org.uk/about-the-ico/news-and-events/news-and-blogs/2019/07/blog-cookies-what-does-good-look-like/ Not least because we had to make some changes to our own cookie notices! Effectively the new cookie rules are: People visiting your website have…

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Hiring a Virtual Assistant

Working with a virtual assistant

We often get asked by clients to guide them through the process of hiring a virtual assistant. What questions to ask your virtual assistant; how much they should pay; what checks to make; what they should expect. A lot of these questions are obvious to us, because we hire VAs all the time… But to…

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SVA turns 14!

longest running UK organisation for virtual assistants

SVA started in 2005 and is now officially the oldest active virtual assistant organisation in the UK. Just 7 VAs got together with (the infamous!) Alan the Geek in a restaurant in Edinburgh in June 2005. The idea was to promote virtual assistance as a profession and spread the word about how VAs could help…

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Tackling Late Payments

Late payments

The Small Business Commissioner, Paul Uppal, has been tasked with tackling late payments for small businesses… We all know the pain of juggling cashflow because a client has been late to pay.  The knock on effect means you can’t pay your own suppliers – or maybe it means you are late paying household bills? Getting…

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OIVAC earlybird offer!

Every year international virtual assistant veteran Sharon Williams (The 24 Hour Secretary) pulls in favours from her little black book of virtual assistant contacts and gets everyone online for 3 days in May at the Online International Virtual Assistant Convention (OIVAC). OIVAC Virtual Assistant Conference – what you get: You’ll learn a variety of skills,…

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Anti Money Laundering Regulations for Virtual Assistants

If you offer bookkeeping or accountancy services, you should be registered for Anti Money Laundering Regulations.  Over the course of the last 18 months or so we’ve been working closely with VAProMag and HMRC to achieve two aims for the VA industry: Clarity surrounding who needs to register – including consistent advice when people call…

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Virtual Assistant Insurance

virtual assistant insurance

Virtual Assistant Insurance Over the years we’ve done a variety of articles on why virtual assistant insurance is needed: Virtual Assistant Insurance Claims – what can go wrong? VA Nightmares Policy Bee – our recommended insurer And we included professional indemnity insurance in our VA Standards for Approved VAs who appear on our FIND A…

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Virtual Assistant Training Standards

At the UK Virtual Assistant Conference this year, I shared with you the rising numbers of complaints which I’ve had about Virtual Assistant Courses or start up training. In the background over the past year or so, I’ve been working with industry leaders to discuss this issue. Why are virtual assistant training standards needed? It…

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