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About the Approved VAs
Society of Virtual Assistants have over 3,500 virtual assistant members in the UK. We aim to raise the standards of those VAs and help connect them with clients. These rules form the basis of best practice for virtual assistants. SVA pioneered virtual assistant standards in 2007 by establishing what was the minimum that professional VAs should be providing to their clients. These standards were updated again in 2017 as the industry has evolved.
Search for your UK virtual assistant on our listings of UK VAs who comply with our standards.
UK Virtual Assistant Standards:
- Have professional email addresses and websites to ensure client security.
- Back up data securely off site.
- Answer phone calls or emails received within office hours next working day or to have an answerphone or autoresponder telling clients of their return date.
- Only take on tasks which they are fully capable of completing and carry suitable professional indemnity insurance.
- Be registered Data Controllers with ico.org.uk
Notes for Clients:
- VAs are not temps – they work virtually so you must be prepared for them to work off-site remotely.
- Your VA is self-employed so there is no employee red tape or taxes to deal with.
- UK Virtual Assistants cost £25-£45/hour (some charge more or less - there is no regulation on pricing) but you will only pay for the hours which the VA is completing tasks on your behalf.
- Virtual assistants do not work on a commission only basis.
- To sort the list and look for specific skills, click on the arrows on each column.
- This list is not to be used for marketing purposes. Anyone doing so will be reported to ICO and will be deemed to have accepted our terms of business at £1,000 per unauthorised use.
- If you would like to contact our database of VAs, please email [email protected]
Search for your Approved Virtual Assistant
Search our listings via skill, location or name. Use the "FILTER" tab to check your VA is currently an Approved member or to search for VAs with specific skills.
Should you have a complaint about any of the VAs listed on our database, any queries about the listings, or wish to use the list for something other than finding your own personal VA, please contact [email protected].