Posts by Caroline

Virtual Assistant Subscription Box

Ever wanted a regular reminder to keep on track with your business?  A little inspiration in a box? Well that’s the idea behind SVA’s new Virtual Assistant Business Box subscription.  The idea behind virtual assistant subscription box: I was lamenting recently that I never get anything nice through the post – junk mail, bills, dull,…

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Minimum prices for virtual assistants

minimum pricing for virtual assistants

Ah, the thorny issue of rates! We get asked all the time about minimum prices for virtual assistants; whether those charging low prices are devaluing the industry; how we can support people who do charge low rates etc. Why doesn’t SVA simply declare a minimum price for Virtual Assistants? We get asked why we don’t…

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All in one website package

A big part of getting your VA business up and running is getting a website live – and this is generally a very steep learning curve for most VAs, as they’ve never had to build a website, deal with hosting etc. (Am I speaking in tongues? If so, check out our dummies guide to websites!)…

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Essential Virtual Assistant Software

We haven’t compiled a list of essential virtual assistant software for a while – mostly because the same ones pop up frequently: MS Office, Express Scribe, etc. Shockingly, the last time we did it was 2014! A lot has changed! Companies merge. They will move from a free to a paid model and restrict access…

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Rocketbook Beacons

I have been so excited about these arriving… It has been a long wait – delays in the production process meant the original ship date got put back several months.  Always happens with tech products, and I was happy they were getting it right. Firstly, what are Rocketbook Beacons? So the idea is, you put…

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Website Cookies: Me want cookies!

website cookies

Website Cookies: So we’ve just about got everyone up to date with ICO’s GDPR guidance… and along comes an update on their cookie guidance.  (I’ll admit – I grimaced!). https://ico.org.uk/about-the-ico/news-and-events/news-and-blogs/2019/07/blog-cookies-what-does-good-look-like/ Not least because we had to make some changes to our own cookie notices! Effectively the new cookie rules are: People visiting your website have…

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Offering Call Answering as a VA

call answering as a virtual assistant

Call answering – how do I charge for it? We get asked about answering calls on behalf of clients often enough that we started copying and pasting the answers from old call answering threads… So we thought we’d do a blog post on it instead! The first thing I’ll say about answering phones: You cannot…

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Hiring a Virtual Assistant

Working with a virtual assistant

We often get asked by clients to guide them through the process of hiring a virtual assistant. What questions to ask your virtual assistant; how much they should pay; what checks to make; what they should expect. A lot of these questions are obvious to us, because we hire VAs all the time… But to…

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