Posts by Caroline

Rocketbook Beacons

I have been so excited about these arriving… It has been a long wait – delays in the production process meant the original ship date got put back several months.  Always happens with tech products, and I was happy they were getting it right. Firstly, what are Rocketbook Beacons? So the idea is, you put…

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Website Cookies: Me want cookies!

website cookies

Website Cookies: So we’ve just about got everyone up to date with ICO’s GDPR guidance… and along comes an update on their cookie guidance.  (I’ll admit – I grimaced!). https://ico.org.uk/about-the-ico/news-and-events/news-and-blogs/2019/07/blog-cookies-what-does-good-look-like/ Not least because we had to make some changes to our own cookie notices! Effectively the new cookie rules are: People visiting your website have…

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Offering Call Answering as a VA

call answering as a virtual assistant

Call answering – how do I charge for it? We get asked about answering calls on behalf of clients often enough that we started copying and pasting the answers from old call answering threads… So we thought we’d do a blog post on it instead! The first thing I’ll say about answering phones: You cannot…

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Hiring a Virtual Assistant

Working with a virtual assistant

We often get asked by clients to guide them through the process of hiring a virtual assistant. What questions to ask your virtual assistant; how much they should pay; what checks to make; what they should expect. A lot of these questions are obvious to us, because we hire VAs all the time… But to…

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Book Review: The Power Of No – Abbie Headon

The power of No

This landed on my desk this morning – a fortuitous bonus when my recent OIVAC session included lots of VAs saying “Yes” to horrible jobs, horrible bosses and horrible rates!  I really liked this colourful guide to saying “NO!” in all sorts of situations, not just work ones. So if you: Say yes to invites…

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SVA turns 14!

longest running UK organisation for virtual assistants

SVA started in 2005 and is now officially the oldest active virtual assistant organisation in the UK. Just 7 VAs got together with (the infamous!) Alan the Geek in a restaurant in Edinburgh in June 2005. The idea was to promote virtual assistance as a profession and spread the word about how VAs could help…

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Do I need an office address as a virtual assistant?

do I need an office?

We had a few people recently asking why they need their full mailing address as part of the SVA Approved process… There’s quite a few legal obligations which mean you MUST have a contact mailing address on your website: Why virtual assistants NEED a proper mailing address https://www.gov.uk/online-and-distance-selling-for-businesses – so if you are selling products/services…

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Find an Approved VA

virtual assistant approved by www.SocietyofVirtualAssistants.co.uk

Society of Virtual Assistants have over 2,500 virtual assistant members in the UK.   We aim to raise the standards of those VAs and help connect them with clients.  These rules form the basis of best practice for virtual assistants.  SVA pioneered virtual assistant standards in 2007 by establishing what was the minimum that professional VAs…

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