Virtual Assistant Training

Website Cookies: Me want cookies!

website cookies

Website Cookies: So we’ve just about got everyone up to date with ICO’s GDPR guidance… and along comes an update on their cookie guidance.  (I’ll admit – I grimaced!). https://ico.org.uk/about-the-ico/news-and-events/news-and-blogs/2019/07/blog-cookies-what-does-good-look-like/ Not least because we had to make some changes to our own cookie notices! Effectively the new cookie rules are: People visiting your website have…

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Offering Call Answering as a VA

call answering as a virtual assistant

Call answering – how do I charge for it? We get asked about answering calls on behalf of clients often enough that we started copying and pasting the answers from old call answering threads… So we thought we’d do a blog post on it instead! The first thing I’ll say about answering phones: You cannot…

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VAT Registration – for VAs!

Noel Guilford

It is very unlikely that you will have to register for VAT, at least initially, as a virtual assistant. You only have to register if: Your turnover (the amount you invoice your clients) for the previous 12 months is more than £85,000, the threshold at the time of writing, OR You expect to go over…

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Tackling Late Payments

Late payments

The Small Business Commissioner, Paul Uppal, has been tasked with tackling late payments for small businesses… We all know the pain of juggling cashflow because a client has been late to pay.  The knock on effect means you can’t pay your own suppliers – or maybe it means you are late paying household bills? Getting…

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Virtual Assistant Insurance

virtual assistant insurance

Virtual Assistant Insurance Over the years we’ve done a variety of articles on why virtual assistant insurance is needed: Virtual Assistant Insurance Claims – what can go wrong? VA Nightmares Policy Bee – our recommended insurer And we included professional indemnity insurance in our VA Standards for Approved VAs who appear on our FIND A…

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Virtual Assistant Training Standards

At the UK Virtual Assistant Conference this year, I shared with you the rising numbers of complaints which I’ve had about Virtual Assistant Courses or start up training. In the background over the past year or so, I’ve been working with industry leaders to discuss this issue. Why are virtual assistant training standards needed? It…

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Virtual assistant training scams

From the 2019 Virtual Assistant Conference – Caroline’s session “Skill or Scam” showing how virtual assistant training scams are on the rise and how you can help stop them. I’m very aware “virtual assistant training scams” isn’t the most positive title! However the objective is to point out how important collaboration is to the UK…

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6 Ways to Increase Your Virtual Assistant Skills

All successful VAs need to draw on an arsenal of skills, including computer skills, strong communication skills, the ability to juggle multiple tasks, typing, and much more besides. Some established VAs fall into the trap of assuming that because their skillset seems “good enough,” they don’t need to worry about training and development. However, to…

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