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Catch Your Calls - CDM Call Handling

  What is it? Simply put, call handling is a service which allows you, and/or your client, to outsource their phone answering to a specialist provider. What’s the difference between call handling and call answering? Call answering is a simple message-taking service which answers the call, takes a name and number, and passes these details…

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Small is beautiful!

Inspired by this article: http://www.vapromag.co.uk/5-reasons-why-its-ok-to-keep-your-va-business-small/ I thought I’d share a couple of my own insights into why small is beautiful when it comes to VA businesses…

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Sale Now On!

We’re having a sale… Get your SVA Goodies at a very discounted price until end of February.  We even flung in some juicy extras. There’s a few here even I had forgotten about – time to stock up on your reading!

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How To: Offer Call Handling Services to Clients

Time and time again the subject of offering call answering to clients has been mentioned on the forum e.g. equipment required, how to charge etc without actually looking further into actually undertaking the service. Offering a call answering service to clients is not as easy as it sounds.  You have to factor in the fact…

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