Call Answering

Small is beautiful!

Inspired by this article: http://www.vapromag.co.uk/5-reasons-why-its-ok-to-keep-your-va-business-small/ I thought I’d share a couple of my own insights into why small is beautiful when it comes to VA businesses…

Read More

New Ofcom Changes to Non-Geographic Numbers

(From www.callagenix.com) From 1st July 2015, Ofcom are bringing in changes to how calls made to most non-geographic numbers will be charged, as well as requiring these charges to be displayed wherever these numbers are promoted.

Read More

Sale Now On!

We’re having a sale… Get your SVA Goodies at a very discounted price until end of February.  We even flung in some juicy extras. There’s a few here even I had forgotten about – time to stock up on your reading!

Read More

How To: Offer Call Handling Services to Clients

Time and time again the subject of offering call answering to clients has been mentioned on the forum e.g. equipment required, how to charge etc without actually looking further into actually undertaking the service. Offering a call answering service to clients is not as easy as it sounds.  You have to factor in the fact…

Read More