Posts Tagged ‘virtual assistant’
North West VA Conference 2019
NW VA Conference North West VA Conference 2019 Thursday 20th and Friday 21st June 2019 Village Hotel Warrington Centre Park, Warrington, WA1 1QA
Read MoreCatch Caroline and Michelle on The Apprentice!
Eagle eyed viewers of BBC1’s The Apprentice might have spotted Caroline and fellow SVA member Michelle Smith of ValueAdd doing deals with Karen Brady’s team last night… (Note the glass of wine – typical Glaswegian fashion. Michelle: We need to stop being such cliches!!) Filmed during the summer heatwave, we were sworn to secrecy about…
Read MoreThe Never Have I Ever Game – For Virtual Assistants
Virtual assistant games: Feel free to share – our new game for virtual assistants: Never Have I Ever! 0 = REAL VA 1-5 = ESTABLISHED VA 6-19 = NEWBIE 20 = Are you even a VA??? By the way – it’s not the only game SVA has… If you would like to try out the…
Read MorePrice increase letters
Over the years we’ve been asked for examples of price increase letters – each VA business is different and you will know your clients best, but here’s a few ideas about how you can increase your virtual assistant rates without alienating the clients. Why raise your virtual assistant rates? Firstly, remember that your clients will…
Read MoreSales Letters for Virtual Assistants
We get asked for sales letter advice all the time… One of the reasons I tend not to give out advice on it is because 1) Sales letters have a very poor return (usually 1%-5%) and 2) Because each business will have a unique personality which needs to shine through in their marketing. Having said…
Read MoreThe Approved Virtual Assistant Scheme – VA Standards
SVA came into existence in 2005 to: Promote best practice in the virtual assistant industry; create industry wide VA standards; and Help UK VAs find clients. As part of this we run a FREE listing for all VAs who abide by the following rules. More information on how to comply can be found on the…
Read MoreThank you
Thank you for helping SVA. I get emails all the time about how useful SVA is to UK virtual assistants – if they need info on a particular problem, or just to gauge how other virtual assistants are finding the market at the moment, SVA is the first place they go to. And it’s free……
Read MoreOnline International Virtual Assistant Convention – OIVAC 2018
OIVAC is the original and best Virtual Assistant Online International Virtual Assistant Convention – times are given in US, but UK based VAs will be able to ask questions in advance and download recordings later if you can’t stay up late (Get The Schedule With Time Conversions Here). Log on from the comfort of…
Read MoreCALL HANDLING – WHAT’S IT ALL ABOUT?
What is it? Simply put, call handling is a service which allows you, and/or your client, to outsource their phone answering to a specialist provider. What’s the difference between call handling and call answering? Call answering is a simple message-taking service which answers the call, takes a name and number, and passes these details…
Read More5 ways to say No nicely as a virtual assistant
Learning to say No (nicely) – as a Virtual Assistant. As a Personal Assistant, our usual status is to say YES to things: Yes, I can book a table; Yes, I can get that report updated; Yes, I will make sure your expenses are in on time But the underlying foundation of those YES answers…
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