SVA Forum

[DiamondVA]

Hi all

A potential client of mine currently uses Act to manage her telemarketing calls. She has told me that she wasn't like this program and wonders if there is something similar out there that she can use to track the calls she needs to make, when she needs to make them; a sort of 'bring-up' system.

I have no knowledge in this area and wondered if someone new of such a program/system I could recommend please?

Many thanks
Cath
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Cath Walter
DiamondVA - Clear Cut Assistance

[DiamondVA]

(Tsk at self for spelling 'knew' as new! I have been up since 5.30am networking!)
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Cath Walter
DiamondVA - Clear Cut Assistance

[dawnjlane]

One of my clients uses Tactile Web based CRM, www.tactilecrm.co.uk although I don't have that much to do with it - she has three freelancers working with her and one of the other ladies does the sales/marketing side and uses this more than I do.

Cost ranges from free to £12 per month but there is a 30 free trial.

Dawn
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Dawn Lane VAcertified MAMS MInstAM
Your Office Online - www.your-office-online.co.uk
Virtual Business in a Box Ltd - www.virtualbusinessinabox.co.uk
dawn@your-office-online.co.uk
dawn@virtualbusinessinabox.co.uk

[DiamondVA]

Hi Dawn

Thanks very much, I'll have a look at Tactile. Sorry for the delay in replying and I hope you have a good w/end!

Cath
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Cath Walter
DiamondVA - Clear Cut Assistance

[caroline]

I know a few people use Zing (I might have got that wrong!!) to manage call back requests etc for telemarketing... Might be worth looking at. As with lots of things it boils down to what you're trying to do with the data and what your personal preferences are.
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